TSF > Terms and Conditions

Terms and Conditions

All copyright and other intellectual property rights relating to the content of the e-learning programmes are either owned by or licensed to TSF. Copying, adaptation or any other use of video and audio files without our express permission is strictly prohibited.

Limitation of Liability
Any liability under any agreement between you and TSF shall be limited to any sums paid by you to TSF.

Cancellation/Cooling off
According to the Distance Selling Regulations 2000, you have a cooling off period of seven working days from the date you purchased the e-learning programme. This period allows an unconditional right to cancel. You will be required to make such a request in writing to TSF at: Théâtre Sans Frontières, Queen’s Hall, Beaumont Street, Hexham NE46 3LS or email info@tsf.org.uk

If you do cancel a programme and are entitled to a refund, TSF will refund any money received from you using the same method originally used by you to pay for your purchase. TSF will process the refund due to you as soon as possible and, in any event, within 30 days of the day TSF received your valid notice of cancellation. 

General conditions
TSF will treat all your personal information that is collected in connection with your dealings with www.tsf-elearning.org.uk in accordance with the terms of TSF’s Privacy Policy.

Purchase of a TSF e-learning programme is valid for the individual, group or school registered and cannot be transferred.

Access to a programme once purchased is valid for three years. At the end of this period, the user will be asked if they wish to purchase access to the programme for another three years.

Théâtre Sans Frontières reserves the right to amend its Terms and Conditions.

Data Protection
Théâtre Sans Frontières conforms to the Data Protection Act 1998 and is committed to protecting your privacy. Disclosure of your personal details at the time of purchase online gives TSF consent to the collection, safe storage and processing of this information and for processing your order, in accordance with TSF’s Privacy Policy.

From time to time, TSF may share data with similar cultural organisations for the dissemination of information that we think may interest you or for the purposes of improving your experience of our organisation.